Uber is cracking down on users
Uber is cracking down on users

Uber is cracking down on Users

What To Know

  • Uber drivers (and passengers) have to keep a good rating to use the app.
  • If someone is caught doing this, their complaints won’t affect a driver’s rating or get them in trouble.
  • This is an upgrade to a rule Company made in 2017, where they don’t count bad ratings for things the driver can’t control, like traffic.
  • If a driver is accused of driving under the influence, Company will pay for a test to prove they’re innocent.

Uber cracking down on users who give bad ratings to get refunds. Uber drivers (and passengers) have to keep a good rating to use the app. But sometimes, mean people can give a low score for no reason. Uber is working hard to fix this and make things fair and safe for everyone.

Uber has new ways to find people who complain just to get free stuff. If someone is caught doing this, their complaints won’t affect a driver’s rating or get them in trouble. This is an upgrade to a rule Company made in 2017, where they don’t count bad ratings for things the driver can’t control, like traffic.

Now, if a driver or courier gets kicked off Uber, they will know why. They can ask Company to check again and show any proof they have, like videos or recordings. If a driver is accused of driving under the influence, Company will pay for a test to prove they’re innocent.

Uber finally cracking down on riders who give bad ratings to get a refund

Uber is adding more safety features for drivers. They can record videos of their trips using their phone’s camera. But don’t worry, these videos are private unless the driver sends them to Company.

In 2024, Company will do more to make sure riders are who they say they are. Drivers will know if a rider is verified, giving them more confidence before accepting a ride.

Company is making the app better for drivers. Now, it works with Android Auto, so it’s easier to use on bigger screens. Drivers can also share live traffic info and routes with each other. Uber also considers roadworks and crashes to suggest the best routes.

Couriers can now find free parking and get more info about where they’re delivering, including photos of the building or door.

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